Get the support you need for any of our applications. Our team is dedicated to providing you with exceptional service across all platforms.
Call us directly for immediate assistance during business hours.
Mon-Fri: 9am-5pm EST
Get specialized help for each of our applications across different platforms.
Version 2.4.1 and above
Get help with installation, account issues, or features for our Android application. Our support team specializes in Android-specific troubleshooting.
Version 3.1.2 and above
Get assistance with account management, feature usage, or technical issues for our iOS application. Our team is experienced with all iOS devices.
Find answers to common questions about our mobile applications for Android and iOS devices.
You can download our app from the Google Play Store. Search for our app name, tap "Install," and follow the on-screen instructions to complete the installation.
Our app requests only the permissions necessary for its core functionality. For example, camera access for scanning QR codes, location for nearby services, and storage for saving data offline.
Open the Google Play Store, tap on your profile icon, select "Manage apps & device," and check for available updates. You can also enable auto-updates in your Play Store settings.
Our app is available on the App Store. Search for our app name, tap "Get" or the price button, then authenticate with Face ID, Touch ID, or your Apple ID password to download and install.
Our app requires iOS 14.0 or later. If your device is running an older version of iOS, you'll need to update your operating system or use a different device that meets the requirements.
Go to your devices Settings, scroll down to our app, tap on it, then toggle on "Notifications." You can customize notification settings including sounds, badges, and alert style.
You can update your billing information from your account settings. Navigate to "Billing" and click on "Edit Payment Method" to update your details.
To cancel your subscription, go to your account settings, select "Subscription" and click on "Cancel Subscription". Follow the prompts to complete the cancellation process.
Yes, all your data is synchronized across devices when you're signed in with the same account. Changes made on one device will automatically appear on your other devices.
Tap on "Forgot Password" on the login screen. Enter your email address, and we will send you instructions to reset your password. Follow the link in the email to create a new password.